The Pre-Shift
Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts.
The Pre-Shift
The journey of Amelie Kang and dry pot cuisine | Amelie Kang, MáLà Project NYC | 026
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.
On the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New York City.
Amelie opened the first location of her restaurant at the young age of 23—and has learned a lot of lessons along the way. Amelie takes us through:
- How her role (and team!) has changed as they've expanded to three locations
- Her team’s people-first approach to employee management
- Hopes for the future of the restaurant business
- What to order in your Szechuan dry pot
- And more!
The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costantino.
Chapters
00:00 Introduction to the Restaurant Growth Podcast
00:13 Meet Amie Kang: From Culinary School to Restaurant Owner
02:12 The Concept of Dry Pot Cuisine
05:03 Challenges and Learnings from Opening the First Restaurant
06:45 Scaling Up: From One Location to Multiple
08:27 Adapting to the Pandemic and Evolving Operations
10:49 Leadership and Team Development
17:13 Addressing the Labor Shortage and Employee Retention
22:59 Future Plans and Exciting Developments
25:19 Conclusion and Final Thoughts
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Credits
Host & Producer: D. J. Costantino
Producer: Samantha Fung
Editor: Fina Charleston
About 7shifts
7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.